Your New Pinnacle Bank Account Guide
We are pleased to welcome you to Pinnacle Bank. We hope you enjoy the banking products and services newly available to you.
NEW ACCOUNT NUMBER AND ROUTING NUMBER
Your new Pinnacle Bank account number is similar to your old account number. Simply add 57 to the beginning. If your old number had less than ten digits, add 57 plus zeros until it reaches ten digits. For example, a five-digit account number of 12345 would now be 5700012345. The Pinnacle Bank Texas routing number is 111903517.
When you visit pinnbanktx.com, you have access to your business online banking account as well as helpful video tutorials, product information and educational articles.
PINNBANK FOR BUSINESS ONLINE BANKING
You now have full access to your business account at pinnbanktx.com. Your complete transaction history will be available in your new Pinnacle Bank business online banking account by March 24, 2023.
Logging in for the first time: Navigate to the Account Login button in the upper right-hand corner of the pinnbanktx.com homepage. Click “Business Login,” then “Forgot Password” and answer the prompts on the next screen.
ACH ORIGINATION AND WIRES
ACH and wires will be accessible through your business online banking account at pinnbanktx.com on March 20, 2023. To ensure that your ACH and wire transfers are uninterrupted, please update your account information with the updated bank name (Pinnacle Bank), your new ten-digit account number (57, plus zeros prefixed to your existing account number), and the Pinnacle Bank Texas routing number (111903517).
PINNDOCS FOR BUSINESS ELECTRONIC STATEMENTS
If you were previously enrolled in electronic statements, you will continue to receive them through your business online banking account at pinnbanktx.com. Statements issued before March 18, 2023, will not be accessible.
REMOTE DEPOSIT CAPTURE
RDC will be available at pinnbanktx.com on March 20, 2023. We recommend clearing your browser history/cookies/cache prior to logging in to pinnbanktx.com the first time. History from the previous RDC system will not be transferred.
We’re always happy to help. Visit your local branch, give us a call at 1-800-588-6714, or contact Business Customer Support at 1-800-789-7156 (Weekdays 8:00 a.m. – 7:00 p.m.)